I'm not telling most of you anything new when I say that my sister Courtney pretty much runs the show around MMHG and Moxie. She is both the energizer bunny and the glue that keeps this dog and pony show up and running. I'm the older, crazier, eccentric, impetuous sister who has my head in the clouds most days and she's the loyal little sister who never loses her cool all the while getting more done before 9 am than I could accomplish in 8 hours. I dream up things and she helps me make them happen. I'm fully convinced that if there hadn't been a Courtney from day one then there would not be any shops for me to be blogging about right now. People ask me all the time what the secret to staying in business successfully for so many years in a downtown that has been a challenge to many is and my answer has always been. "Hard work." My answer really should be "Courtney."
Eleven years ago when I decided on a whim to purchase an old building downtown DeKalb and open up a shop with no previous retail training or experience, I didn't really give much thought to all that it would entail. I just decided it was something I wanted to try so I did. I remember telling Courtney what I planned on doing and at that time she said "Can I work for you?" and I said yes. That was that. I didn't think about it and she probably didn't either. Talk about fate working out in my favor! I think she got the short end of the stick. I won the jackpot. Yea me.
I was 33 when MMHG opened. Courtney is 6 1/2 years younger. We knew nothing of payroll, taxes, liability insurance, sign permits, property taxes, scheduling, credit card fees, credit card fraud, truck deliveries, net 30s, international shipping, and so on and so on. We were green. You had one sister who had basically one talent to bring to the table (a creative mind.....if you can really call that a talent....I hope you can or I'm talentless.) and one sister who had the patience of a saint and a willingness to learn all the nasty paperworky crud that would only multiply by the hundredth degree with every year we've stayed in business. See what I mean about winning the jackpot.
Not only does Courtney keep these shops running smoothly but she, along with the talented Alison, handles all of our web orders. At this time of year that is a mighty big job. I don't know how she does all that she does. And I must say that she always does it with a smile. She's no crabby Patty that's for sure. Heck, if I put on a pair of pants and they are too tight it might set me off in a tailspin of despair for the day. But not Courtney. She is steady and practical. She helps to keep me focused and calm. One day as I was spinning emotionally out of control over something that probably didn't require me spinning in circles and hyper ventilating....she came up to me and calmly grabbed my forearms and said "Don't fret my pet." It worked. I stopped getting myself all worked up and felt instantly better. I don't know why it worked, it just did. In temperament and personality we are pretty much opposites. But at the core we are much the same. We both believe in honesty, hard work and loyalty.
A couple of days ago I saw Courtney running around getting a stack of orders ready to mail out and I asked her to smile for the camera. Of course she obliged me because she's so darned nice. I told her I was going to do a post about the web and she believed me because she's a sucker. Just kidding. She believed me because I'm the older sister and she always believes me. If she had any idea whatsoever that I was going to write about her talents she would have begged me not to. She's very humble like that.
Courtney. The little sister who could.
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